Contact us
You can contact us in three different ways. Please choose the one that suits your inquiry best:
Chat with us
Open Monday to Friday from 9:00 AM to 3:00 PM.
For simple questions about low emission zones and the website - get a quick response.
What can we help you with by chatting?
- General questions regarding the low emission zones
- Guidance on the website
- Information about possibility for exemptions and dispensation
Write to us
We’ll respond as soon as possible
Get help on questions about fixed-penalties.
What can we help you with by e-mail?
- Questions about fixed-penalties
- Match of fixed-penalties
- Incorrect payment of fixed-penalties
Call us
Open Monday to Friday at 9 AM to 11.30 AM
Get guidance on the website and general rules for the low emission zones.
What can we help you with by phone?
- General questions regarding the low emission zones
- Guidance on the website
- Information about possibility for exemptions and dispensation
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