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You can contact us in three different ways. Please choose the one that suits your inquiry best:

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Open Monday to Friday from 9:00 AM to 3:00 PM.

For simple questions about low emission zones and the website - get a quick response.

What can we help you with by chatting?

  • General questions regarding the low emission zones
  • Guidance on the website
  • Information about possibility for exemptions and dispensation

Write to us

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Get help on questions about fixed-penalties.

What can we help you with by e-mail?

  • Questions about fixed-penalties
  • Match of fixed-penalties
  • Incorrect payment of fixed-penalties

Call us

Open Monday to Friday at 9 AM to 11.30 AM

Get guidance on the website and general rules for the low emission zones.

What can we help you with by phone?

  • General questions regarding the low emission zones
  • Guidance on the website
  • Information about possibility for exemptions and dispensation
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Language: English