This privacy policy describes how your personal data is processed in connection with the provision of the website www.miljoezoner.dk, the administration of the Low Emission Zone scheme in Denmark and your use of the Low Emission Zone’s information service.
The Danish Government has called for stricter enforcement of low emission zones in Denmark. This has been introduced in the form of digital control based on automatic reading of vehicle’s registration number. The stricter controls will ensure effective enforcement of low emission zone regulations for the benefit of continued improvement of air quality resulting in improved environmental and health protection.
References to “we” and “us” are to Sund & Bælt Holding A/S. See more below.
You can also read below about the data we collect, how it is processed and who to contact if you have any questions or comments about our guidelines.
The legal entity responsible for the processing of your personal data is:
Sund & Bælt Holding A/S
CVR no. 15 69 46 88
Address:
Vester Søgade 10
1601 Copenhagen V
Tel: +45 70809282
E-mail: info@miljoezoner.dk
(Hereafter referred to as “Low Emission Zones”)
Purpose #1 The processing of your passage through a low emission zone (Copenhagen, Frederiksberg, Odense, Aarhus or Aalborg).
We process your personal data in order to verify that your passage through a low emission zone is legal.
This takes place as follows:
a. We verify data from your passage, including information about your location and registration number. The registration number is checked against the data from the Central Register for Motor Vehicles to determine whether your vehicle is allowed to drive in low emission zones in accordance with the regulations. If your vehicle has a non-Danish registration number, the data will be collected from the relevant international authorities.
b. If your vehicle is allowed to drive in low emission zones, your passage data will be erased immediately. Read more about this under Retention below. If you are in a low emission zone with a vehicle that does not comply with the environmental requirements, your passage data will be forwarded to the Environmental Protection Agency in order for the Environmental Protection Agency to issue an administrative fixed penalty notice based on your passage. The purpose of the processing is, of course, to enforce the regulations on low emission zones and, in this connection, to issue an administrative fixed penalty notice to the right owner or user of the vehicle that has been in a low emission zone illegally. When necessary, we may in this connection refer to the Central Register for Motor Vehicles to identify you as the owner/user of a vehicle and to send the administrative fixed penalty notice via e-box. Information from the relevant international authorities may also be sought.
Categories of personal data
We process the following categories of personal data about you:
Re a) General personal data – all drivers:
Re b) General personal data – drivers whose driving in the zone is illegal:
Name, address and other information, including CPR/CVR information needed to identify you as the owner/user of a vehicle and to issue an administrative fixed penalty notice. Transaction information relating to the payment of a fixed penalty notice is also retained.
Where we obtain your data
We collect information from the following sources:
If you have a non-Danish registration number: the authorities of other countries for the purpose of forwarding a fixed penalty notice.
Basis for processing
We process your personal data based on the following processing basis:
The General Data Protection Regulation (GDPR) article 6.1.e (Necessary for the performance of a task in the public interest imposed by the data controller).
Automated individual decision-making
As part of the operation of the scheme, automated decisions will be made as stated in GDPR article 22. This means that if a vehicle is not allowed to be in a low emission zone at a specified time, the vehicle will automatically be registered for the purpose of forwarding the registration to the Danish Environmental Protection Agency.
Recipients
We may share your personal data with:
The Danish Environmental Protection Agency. The Agency is the public authority responsible for the low emission zone scheme and thus decides, based on passage data, whether an administrative fixed penalty notice should be issued to an owner/user of a vehicle who has driven in a low emission zone illegally.
Retention
Personal data, including video footage and images of your registration number, is stored for as long as necessary to fulfil the purposes above. In practice, the retention periods are determined as follows:
We may also retain recordings for the purpose of building a vehicle database containing vehicle data with a view to improving the deployed equipment’s recognition of vehicles when passing through control points. The vehicle database functions in such a way that information is collected about vehicles whose registration number cannot be correctly read automatically. Such cases are initially reviewed manually. Data from manual processing will be retained and will over time optimise the automatic processing of new observations of the same vehicle, and thus reduce the number of manual processes. Information in this database can be retained for a period of up to five years from collection.
If video surveillance to prevent criminal activity is used, data will be deleted 30 days after the recording is made.
Website user optimisation: personal data is collected through your use of our website. We use this data for statistical purposes and to optimise user experience on our website and the services we offer. See further details in our cookie-policy
Categories of personal data
We process the following categories of personal data about you:
Sources
We collect information from the following sources:
Basis for processing
We process your personal data as described, based on the following processing basis:
Recipients
We may share your personal data with:
Retention
We will retain personal data for as long as necessary for the purposes mentioned.
In connection with quality assurance and training our customer service staff, we wish to record your telephone enquiry to our customer service. This is done with a view to quality assurance and the training of our staff at the Low Emission Zone’s Customer Service. However, we will only record and use the recording for training purposes if you consent to this.
Categories of personal data
We process the following categories of personal data about you:
General personal data:
Sources
We collect information from the following sources:
Basis for processing
We process your personal data as described, based on the following processing basis:
Retention
We will retain personal data for as long as necessary for the purposes mentioned.
Other electronic enquiries to Low Emission Zones
When you contact the Low Emission Zone’s customer service (information service), including, for example, by email, we collect information about you for the purpose of processing your enquiry.
Categories of personal data
We process the following categories of personal data about you:
General personal data:
Sources
We collect data from the following sources:
Basis for processing
We process your personal data as described, based on the following processing basis:
GDPR Article 6 (1) (f) (Necessary for the pursuit of our legitimate interests, including: responding to enquiries and managing the search function)
Retention
We will retain personal data for as long as necessary for the purposes mentioned.
In some cases, we will transfer your personal data to non-EU/EEA countries, in practice, the United States. Transfers to the U.S. will only be made for specific purposes, as mentioned in Section 2, and we will always ensure that the necessary guarantees are in place when a transfer is made to a non-EU/EEA country.
The transfers will be made through the use of “Model Contracts for the Transfer of Personal Data to Third Countries”, as published by the Commission of the European Union. You may obtain a copy of the contract/agreement by contacting us at: person-data@sbf.dk.
You can exercise your rights by contacting info@miljoezoner.dk or tel +45 70809282. Such rights may be subject to conditions or restrictions. It is not certain, therefore, that you will be entitled to, for example, data portability in a specific situation. This depends on the specific circumstances of the processing.