Yes, it is possible to have your payment due date extended. Please request to have your payment due date extended by making an objection in our self-service solution and stating your wish here.
Fixed-penalties notices for illegal driving in low emission zones are always issued to the registered owner (user) of a vehicle, even if the owner (user) was not the one driving it.
You can avoid criminal liability as an owner (user) if the person who drove the vehicle reports to the Danish Environment Protection Agency that it was they who drove the vehicle at the time of the offence, and they do so within 30 days of receiving the fixed-penalty notice. The driver can acknowledge the offence and pay the fixed-penalty here by clicking on “Claim a fixed-penalty” and then entering the specified reference number and registration number.
Please, note that depending on the circumstances, it may be a criminal offence for an owner (user) of a vehicle to falsely name another person as the driver of the vehicle at the time of the offence. It is also a criminal offence for a person other than the owner (user) to falsely identify themselves as the driver of the vehicle at the time of the offence.
In cases where the Danish Environmental Protection Agency assesses that a criminal offence may have been committed as mentioned above, the Danish Environmental Protection Agency will immediately file a police report.
Yes, you can. A fixed-penalty notice will be issued for each 24-hour period that we record illegal usage of a vehicle in a low emission zone. Furthermore, a fixed-penalty notice will be issued for each low emission zone in which the vehicle has been used.
Therefore, for every day you use your vehicle illegally in one or more low emission zones, you will receive one or more fixed-penalty notices until your vehicle complies with the rules.
Once you have filed for an objection for a fixed-penalty notice, your case is automatically put on hold, so you do not need to take any further action until you have received a response to your objection.
You can pay fixed-penalty using your credit card by clicking “Pay a fixed-penalty”. You can also pay the fixed-penalty notice by using the payment slip enclosed with the fixed-penalty notice. Payment information is also provided on the fixed-penalty notice.
If you pay here on the website, you will get a receipt once you have completed the payment, which you can then download. The receipt will not be sent directly to you.
If you pay using the payment slip attached to the fixed-penalty notice, it will appear on your bank statement in accordance with the agreement you have with your bank.
Diesel-powered passenger cars must have a particulate filter for legal use in the low emission zones.
Rules for passenger carsOlder diesel-powered vans must have a particulate filter for legal use in the low emission zones. This applies to vans, which are used for both private and commercial purposes.
Rules for vansOlder diesel-powered lorries and buses must have a particulate filter for legal use in the low emission zones.
Rules for lorries and busesWe will respond as soon as possible
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